Fridge not cooling
Usually dirty condenser coils, a failed condenser fan, a faulty start relay or thermostat, or, less often, a compressor or refrigerant problem.
Same-day service available
Fridge not cooling, leaking or running loud? A local technician comes to your kitchen, finds the fault, quotes a firm price before starting and fixes most refrigerators in a single visit.
Every day: 7:00 a.m. – 11:00 p.m.
Call before noon, fixed today
On parts and labour
Price agreed before we start
Certified local technicians
These are the refrigerator faults we see most often in Oak Bay homes, along with their usual causes. Our vans carry the parts behind most of them, so the fix normally happens on the first visit.
Usually dirty condenser coils, a failed condenser fan, a faulty start relay or thermostat, or, less often, a compressor or refrigerant problem.
Most often a blocked defrost drain. A cracked water supply line, a loose inlet valve fitting or a worn door gasket can also leave water on the floor.
Buzzing, grinding or rattling usually points to a worn evaporator or condenser fan motor. A loud click every few minutes can mean the compressor is struggling to start.
Cold air is not reaching the fridge section. The usual culprits are a frosted evaporator from a failed defrost heater, timer or board, a dead evaporator fan or a stuck air damper.
Often a frozen fill tube, a failed water inlet valve, a clogged filter or a jammed ice maker assembly.
A torn door gasket lets warm, moist air in, which keeps the compressor running and builds frost. Dirty coils or a defrost system fault cause the same symptoms.
Fridge warm for more than a few hours? Call us and we will put your visit first. Until then, keep both doors shut: food should stay at 4°C or colder, and a closed, full freezer holds its temperature for about two days.
French door, side-by-side, top and bottom freezer, and built-in models.
Fans, thermostats, defrost parts and gaskets ride in the van.
If replacing makes more sense than repairing, we tell you.
The full price is agreed before any work starts.
Parts and labour covered on every fridge repair.
A locally owned Oak Bay team, not a call centre.
Call
Tell us the fridge brand and what it is doing.
Diagnose
We test it in your kitchen and quote the full price.
Repair
Fixed on the spot where possible and covered for 90 days.
From everyday models to premium built-in refrigerators, our technicians repair the fridge brands found in Oak Bay kitchens.
We repair French door, side-by-side, top and bottom freezer, and built-in refrigerators, and many more brands than the ones shown here. Have a different make? (604) 330-0541 with the model number and we will confirm right away.
The questions Oak Bay homeowners ask us most before booking a refrigerator visit.
Still have a question? Call (604) 330-0541 and we will be glad to help.
The price depends on which part failed, and you get the exact figure before any work starts. Replacing a door gasket, thermostat or fan motor sits at the lower end, while compressor and sealed-system repairs cost the most. The service call fee is waived when you go ahead with the repair.
Yes, in most cases: call before noon and we can usually fix your fridge the same day. A warm fridge is treated as urgent because food is at stake. We are open every day from 7:00 a.m. to 11:00 p.m., weekends included.
Cold air from the freezer is not getting through to the fridge section. In most frost-free fridges this happens when the evaporator coil ices over because a defrost heater, sensor or control has failed, or when the evaporator fan or air damper stops working. It is a common, repairable fault.
The most common cause is a blocked defrost drain, which sends melt water into the fridge or onto the floor. On fridges with an ice maker or dispenser, a cracked supply line or a leaking inlet valve is the next thing we check. Turn off the water supply to the fridge if you can see water spreading.
Repair usually makes sense when the fridge is under about 10 years old and the repair costs less than half the price of a comparable new one. Fans, thermostats, gaskets and defrost parts are almost always worth fixing. If a costly compressor or sealed-system repair is needed on an older fridge, we will tell you plainly that replacing it may be the better choice.
Every fridge repair is covered by a 90-day warranty on both parts and labour. If the same fault comes back within 90 days, we return and fix it at no charge.
We bring fridge repair to your door in every Oak Bay neighbourhood. Our base is in Oak Bay Village, so a technician is only minutes away from your kitchen.
Something else giving you trouble? We repair it too, anywhere in Oak Bay.
Book a Visit
Tell us your fridge brand and what it is doing. We will call you back to confirm a time, and same-day visits are often available.
Prefer to talk? Call us (604) 330-0541Every day: 7:00 a.m. – 11:00 p.m.
Leave your details and we will call you back to book a visit.
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